Bay Hotel Ho Chi Minh

Great value for what hotel offers. Large rooms, modern bathroom, free minibar, roof top pool, amazing breakfast, coffee shops around, walkable to many attractions and other restaurants and local food establishments. Staff was very friendly and efficient. Tour guide operator desk on site.

The customer service provided by the front desk staff is excellent. (1) We had two stays a week apart at this property. The staff, who checked us in for our second stay, could remember us and she immediately passed us a powerbank that we left at the hotel after our first stay. Her name is Chelsea or Julie. (2) One of the staff was busy with the checking in when we checked out after our second stay and booked a Grab rider. However the Grab driver who didn't want to take us to the airport and he couldn't communicate with us in English. I had to ask the staff, a young man on duty on Sat 11 Feb morning, to quickly help me to talk to the Grab driver that I would need him to cancel the ride. The staff came to assist us. I cannot ask for a better location at this price point. It is close to the Saigon River riverside and I could go to jog there easily though it is a challenge to cross the road with the heavy traffic of cars and motorcycles. They even upgraded us to better rooms for our second stay.

Staff were very nice and helpful. Rooms were clean and tidy. Pool was very good with amenities. Was open late which was perfect. Location was very good, very accessible to many places by foot.

The hotel is well situated, just a short walk and you are on the main street in to town. Room was clean and adequate. a good choice of breakfast and they offer an evening meal and late checkout. Friendly staff.

Breakfast is good , centrally located, nearby options for Indian cuisine. Very convenient location all tourist attractions are just at walking distance of max 2km radius